Shipping Policy

At Veravedaa, we aim to provide a smooth and hassle-free shopping experience. Please read our shipping policy carefully to understand how we handle the delivery of your Ayurvedic wellness products.

1. Order Processing Time

• All orders are processed within 1-3 business days (excluding weekends and public holidays).

• Once your order is confirmed, you will receive an order confirmation email, followed by a shipping confirmation once your order is dispatched.

2. Shipping Locations

• We currently offer domestic shipping within India and select international locations.

• For international orders, please check the shipping details at checkout for applicable regions and delivery timeframes.

3. Shipping Charges

• India: Shipping charges will be calculated at checkout based on your location and the size/weight of your order.

• International: International shipping charges vary depending on the destination country. You will be provided with the exact shipping cost during checkout.

• Free Shipping: We offer free domestic shipping on orders over ₹1,000 within India.

4. Delivery Time

• Domestic Orders (India): Delivery times typically range between 3-7 business days depending on the location.

• International Orders: Delivery times vary based on destination, but usually range between 7-21 business days.

• Delays may occur due to unforeseen circumstances like weather, customs, or holidays.

5. Shipping Partners

We partner with trusted delivery carriers such as:

• India Post

• Blue Dart

• DTDC

• Delhivery

• FedEx (for international orders)

6. Order Tracking

• Once your order is dispatched, you will receive a tracking number and a link to track your shipment. You can track your order on the carrier’s website for real-time updates.

7. Shipping Issues and Delays

• Incorrect Address: Please ensure your shipping address is accurate. Veravedaa is not responsible for orders lost or delayed due to incorrect or incomplete addresses.

• Delayed Shipments: While we make every effort to deliver your order on time, shipping delays can sometimes occur due to unforeseen factors (e.g., bad weather, customs processing, etc.). In such cases, we will keep you informed of any updates.

8. Customs Duties and Taxes (International Orders)

• For international orders, customs duties and taxes may apply depending on your country’s regulations.

• These charges are the responsibility of the customer and must be paid at the time of delivery. Veravedaa has no control over customs regulations and charges in international destinations.

9. Order Modifications

• Once your order is dispatched, it cannot be modified or canceled.

• If you need to make any changes to your order, please contact our customer support immediately after placing the order. We will do our best to accommodate your request before shipping.

10. Return & Exchange Policy

• Please refer to our Return & Refund Policy for more details on returns and exchanges.

• For defective or damaged items, please contact us within 48 hours of receiving your order to initiate a return or exchange.

11. Contact Us

If you have any questions regarding shipping, tracking, or delivery, please reach out to our support team:

📧 Email: info@veravedaa.com
📞 Phone: +91 9990900393
📍 Address: Tower-1 , 202, Sector-83, Gurugram, Haryana, 122004

Thank you for choosing Veravedaa. We are committed to delivering your Ayurvedic wellness products with care and efficiency. 🌿